Merchant Processing Agreement
Last updated: July 2026
This page sets out the standard processing terms you accept when you sign a PeptideRails application, the authorizations that signature grants, and which terms are set later by the acquiring partner rather than by us.
1. What you are agreeing to at signature
Signing the application does three things. It authorizes PeptideRails to assemble and submit your file for underwriting; it certifies that the information and documents you provided are true, accurate and complete; and it accepts the standard processing terms on this page as the baseline for any account subsequently boarded for your business.
Signing does not open an account, guarantee approval, or fix your pricing. Approval, rates, reserves, payout timing, volume limits and rolling-reserve terms are determined during underwriting and are presented to you for acceptance before boarding.
2. The final agreement is issued by the acquiring partner
Stated plainly: PeptideRails is not a bank or an acquirer. The definitive Merchant Processing Agreement for your account is issued by the acquiring bank and processor your file is routed to, and that routing is not known at the moment you sign. Those partner-specific terms — including the fee schedule, reserve terms, chargeback handling, funding schedule and termination provisions — are disclosed to you in writing, under NDA where the partner requires it, before any account is boarded and before any funds move.
You are never bound to a partner agreement you have not seen. If the partner terms presented at boarding are unacceptable, you may decline them; nothing on this page obliges you to proceed.
3. Credit and background investigation
You authorize PeptideRails and its underwriting partners to investigate the business and its principals, including obtaining consumer and business credit reports on the business and on each beneficial owner and control person disclosed on the application, verifying identity and beneficial ownership under applicable customer due-diligence rules, and checking the business and its principals against the card networks’ terminated-merchant file (MATCH) and applicable sanctions and watch lists.
This authorization is ongoing for the life of the relationship and may be exercised again at renewal, at annual review, or where the risk profile of the account materially changes.
4. ACH authorization
You authorize the processor to initiate ACH debit and credit entries to the settlement account you designate, for settlement of card transactions, and for fees, chargebacks, refunds, reserves, fines and any other amounts properly due under the agreement. This authorization remains in effect until the account is closed and all obligations are satisfied.
5. Card-network rules
Processing is subject to the operating rules of Visa, Mastercard, American Express, Discover and any other network enabled on your account. Those rules govern acceptance, disclosure, refund and cancellation policy presentation, chargeback and dispute handling, prohibited and restricted content, and the monitoring programmes that apply when dispute or fraud ratios exceed network thresholds. Network rules take precedence over anything on this page where they conflict.
6. Your ongoing obligations
You agree to keep the information on your file current — including ownership, business address, website, product range, refund and fulfillment policies, and expected volume — and to notify us promptly of a material change. You agree to operate lawfully, to describe your products accurately, and not to sell outside the categories disclosed on your application without telling us first.
7. Reserves, holds and termination
An account may be subject to a rolling or capped reserve, and funds may be held where a transaction, batch or account presents identified risk. The circumstances, amounts and release schedule are set in the partner agreement issued at boarding. Either party may terminate in accordance with that agreement; termination may result in a listing on MATCH where the reason code criteria set by the networks are met.
8. W-9 certification
By signing the application you certify, under penalties of perjury, that the taxpayer identification number shown on it is correct (or that you are waiting for a number to be issued), that you are not subject to backup withholding — either because you have not been notified by the IRS that you are subject to backup withholding as a result of a failure to report all interest or dividends, or because the IRS has notified you that you are no longer subject to backup withholding — and that you are a U.S. person, including a U.S. resident alien.
The blank IRS Form W-9 and its instructions are published by the IRS at irs.gov/forms-pubs/about-form-w-9. If you are not a U.S. person, tell us during underwriting; the appropriate Form W-8 is collected instead and this certification does not apply to you.
9. Consent to use and share your file
You consent to PeptideRails using and sharing your application, supporting documents and processing history with prospective acquiring banks, processors, gateways and risk vendors for the purpose of underwriting, fraud prevention, compliance and account management. Handling of that material is described in our Privacy Policy, and the categories of business we can and cannot support are set out in the Acceptable Use Policy.
10. Related documents
Read alongside the Terms of Service, the Acceptable Use Policy, the Processing Disclaimer and the Privacy Policy. Questions before you sign can go to hello@peptiderails.com — we would rather answer them now than after signature.