Question 1

What is PeptideRails, exactly?

Accepted Answer

PeptideRails is payment processing built for peptide brands. We run onboarding, organize your documents, review your statement, and process your payments directly — with rates and capabilities built around how this category actually operates.

Question 2

Why work with PeptideRails over a generic processor?

Accepted Answer

Because peptides aren’t a side category for us — they’re the category. We process this business every day, we know exactly what a clean file looks like, and we’ve built our rates and capabilities around peptide brands instead of treating them as a risk to avoid.

Question 3

Who actually approves my application?

Accepted Answer

PeptideRails prepares and submits your file. Final approval, pricing, reserves, and account terms are determined by our regulated payment infrastructure partners — chartered, audited, and licensed entities that handle the actual money movement. We never claim to make underwriting decisions on their behalf.

Question 4

How is my information secured?

Accepted Answer

Documents use private storage and server-authorized delivery routes instead of public document links. Protected views and downloads require an authorized session and create a timestamped access event. Payment card data is collected and tokenized by processing partners; the PeptideRails application does not request card numbers.

Question 5

Who is behind PeptideRails?

Accepted Answer

Three principals: a regulated-payments chairman with decades of cross-border money-movement experience, a platform builder behind production fintech infrastructure, and a brand operator who has launched consumer brands. We are applying real payment experience to a category that needs it.

Question 6

How does PeptideRails make money?

Accepted Answer

We earn a share of processing revenue from the merchant accounts we set up — same way a traditional ISO or payments aggregator works. We don’t charge an application fee, and we don’t charge for the statement audit. Our incentive is fully aligned with yours: get you live, keep you running.

Question 7

Can you guarantee approval?

Accepted Answer

No honest processor can. What we can do is get your file right and put years of experience in this exact category to work, so you have the strongest possible setup. Pricing, reserves, and terms depend on your business, category, and documentation.

Question 8

What kinds of peptide businesses do you work with?

Accepted Answer

RUO research peptide brands, peptide e-commerce, GLP-1 and longevity, telehealth, compounding relationships, COA-supported and adjacent wellness brands — whether you’re already processing, launching, recovering, or looking for backup rails.

Question 9

What can I accept and do?

Accepted Answer

Card processing, digital wallets, hosted checkout, payment links and recurring invoicing, API-enabled workflows, and partner-routed ACH, wire, account funding, multi-currency, and FX paths where available.

Question 10

I was recently terminated. Can you help?

Accepted Answer

Often, yes. Instead of rushing into another application, we help you assemble a cleaner file — prior processor history, held funds, termination notice, and the documents that matter — before you go again.

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